Last updated: August 2024
ExoPeak SAS (“we,” “our,” “us”) operates the website www.exopeak.com (“the Site”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, in compliance with the General Data Protection Regulation (GDPR).
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, you should refrain from using the Site.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
1. Data Controller
ExoPeak SAS
Email: hello@exopeak.com
Address: 17 rue Saint-Fiacre, 75002, Paris, France
The Data Controller is responsible for ensuring that your personal data is processed in compliance with this policy and GDPR.
2. Personal Data We Collect
Information You Provide to Us:
-
Contact Information: When you contact us through forms on the Site, via email, or other means, we may collect personal data such as your name, email address, phone number, and company name.
-
Inquiry Details: When you submit inquiries or service requests, we collect details about your requests.
Automatically Collected Information:
-
Technical Data: We automatically collect certain information about your device and browsing activities, such as IP address, browser type, operating system, referral URLs, and pages visited on the Site.
-
Cookies: We use cookies to collect information about your preferences and to enhance your experience on the Site. You can manage or disable cookies in your browser settings. Please refer to our Cookie Policy for more information.
3. Purpose of Data Processing
We process your personal data for the following purposes:
-
To Provide Services: To respond to inquiries, provide consulting services, and manage customer relationships.
-
For Communication: To send you information related to our services, updates, and promotions, where permitted by law or with your explicit consent.
-
For Analytics and Improvement: To analyze usage trends, improve our Site, and personalize your experience.
-
Legal Compliance: To fulfill our legal obligations, such as record-keeping for accounting and legal purposes.
4. Legal Basis for Processing
Under the GDPR, the legal bases for processing your personal data include:
-
Consent: When you have provided explicit consent for certain types of processing, such as subscribing to our newsletters.
-
Contractual Necessity: When the processing is necessary to perform a contract with you (e.g., to provide consulting services).
-
Legitimate Interest: When processing is necessary for our legitimate interests, provided that these interests do not override your data protection rights.
-
Legal Obligation: When we need to process data to comply with a legal obligation, such as regulatory requirements.
5. Sharing Your Data
We may share your personal data with the following parties:
-
Service Providers: Third-party vendors that provide services to us, such as web hosting, email communication, analytics, and payment processing. We ensure that all third-party service providers adhere to strict data protection standards.
-
Legal Authorities: If required by law, we may disclose your personal data to government agencies or law enforcement.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party.
6. International Data Transfers
ExoPeak SAS primarily processes personal data within the European Economic Area (EEA). If we need to transfer data outside the EEA, we will ensure that appropriate safeguards are in place, such as the use of standard contractual clauses approved by the European Commission.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and our legal obligations.
8. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
-
Access: You can request access to your personal data.
-
Rectification: You have the right to request that we correct any inaccuracies in your personal data.
-
Erasure (“Right to be Forgotten”): You may request the deletion of your personal data under certain conditions.
-
Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
-
Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
-
Objection: You can object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
-
Withdraw Consent: If we rely on your consent to process your data, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at hello@exopeak.com We will respond to your request within one month in compliance with GDPR.
9. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. However, no data transmission over the internet or data storage system is guaranteed to be 100% secure. While we strive to protect your personal data, we cannot ensure its absolute security.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by ExoPeak SAS. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with the “Last Updated” date at the top. We encourage you to review this policy regularly.
13. Contact Us
If you have any questions about this Privacy Policy, or how we handle your personal data, please contact us:
ExoPeak SAS
Email: hello@exopeak.com
Address: 17 rue Saint-Fiacre, 75002, Paris, France